VIRTUAL ASSISTANT (Virtual Assistant) and the term Virtual Office Solutions. It is still traditionally the domain of girls, with a sizable proportion of mothers preferring this approach to working in an office.
By equipping themselves at home with a fast internet connection, telephone, COMPUTER and printer they may easily provide a basic secretarial service: telephone work, record management, typing and more virtual office miami. And, they have overall flexibility in how and when they work. But who are these people who ask you to trust them with your business admin?
VAs are a special breed. It’s difficult enough just setting up on your own without also putting yourself in the firing range with demanding clients. So it’s no surprise that many give up. But those who stick with it are usually professional, resilient, ingenious and capable people who know their job inside out.
The Boss is now a “client”… who is able to be just as challenging. Their IT equipment is now their responsibility to manage and maintain. They must cope working alone and with versatility comes the need for self-discipline. Most VAs are good communicators and have experience of dealing with demanding clients, but the conflicting priorities can be a headache and managing client expectations should be a core skill.
The technology is another matter though. The VA needs THIS support to keep the procedure going. This is often provided with an ad hoc basis by a partner or a buddy, which can leave them vulnerable It’s worth looking at out their situation first, so you don’t find yourself stranded.
If you need your VA to apply your technology – ranging from Microsoft-exchange and Groove to iCAL and other online calendar or file sharing tools – then they’ll need to be IT-savvy enough to cope or have access to more professional support.
Working alone has its own set of issues. VAs will usually take steps to be able to their isolation and have ethical support close at hands, but being the only person in the business can again leave them vulnerable to workload peaks and illness… keeping in mind, everyone needs a holiday a little while too.
My advice to someone looking at by using a VA is to ask them about these issues and gratify yourself that the trade-off in risks Compared to benefits is acceptable to your business.
This seems to describe the broader array of services provided by a business that’s more than simply a person VA, perhaps a business that’s grown with a few VAs or an organisation that has secretarial and admin staff providing chargeable VA services to clients.
Typically, they will have better office facilities – this can be a physical office or a virtual office installation – and you will expect their IT systems to be superior to that of a VA. This allows them to deliver more superior services just as if they were “within your organisation” but with all of the versatility and cost advantages of a VIRTUAL ASSISTANT.
A website through which they take instructions, track work and manage clients
A new web office for document management, calendar sharing and time recording
Collaboration tools such as instant messaging and tele/video/web conferencing
VOIP telephony system for call handling and virtual internal extension cables for VAs
Not many people like being forced to utilize someone else’s IT systems if they can help it. Most website applications will force a new way of working on clients that’s alien and burdensome, so look for someone who can also accommodate some of your essential working practices.